Frequently Asked Questions — Chromatic Visuals
Outsourcing post-production should feel simple, stress-free, and predictable. This FAQ was created to help agencies, brands, marketing teams, and business-focused creators understand how our process works, what we offer, and how you can partner with us for ongoing post-production support.
General Questions
1. What does Chromatic Visuals do?
Chromatic Visuals is a B2B outsourced post-production partner. We help creative agencies, brands, and marketing teams save time by handling video editing, color grading, motion graphics, VFX, and sound design so your team can stay focused on storytelling and strategy.
2. Who do you work with?
We work exclusively with businesses and organizations—not individuals. Our clients include creative agencies, brands, marketing teams, production teams, and business-focused podcasters or YouTube channels that produce recurring content.
3. Do you offer filming or on-site production?
No. We are a post-production-only partner. We do not offer filming, on-site production, weddings, events, or personal projects.
4. Where are you located and do you work with clients outside California?
We’re based in Irvine, California, and work remotely with clients anywhere in the U.S. and beyond.
5. Do you work on one-off projects or ongoing partnerships?
Both — but we prioritize ongoing partnerships, retainers, and multi-month contracts. While we do accept one-off projects, our best results and fastest turnaround come from ongoing collaborations.
Services & Capabilities
6. What post-production services do you offer?
We offer video editing, color grading, motion graphics, visual effects (VFX), and sound design including audio cleanup.
7. Can I hire you for color-grading-only or editing-only?
Yes. You can book us for individual services such as editing-only, color-only, or motion-graphics-only.
8. Do you offer motion graphics and VFX work?
Yes. We handle animated titles, lower thirds, logo animations, transitions, tracked elements, and light-to-mid-level VFX to support your story.
9. What industries do you specialize in?
We frequently support creative agencies, brands, corporate marketing teams, e-commerce companies, business-focused podcasts, and content creators who produce videos for ads, campaigns, and ongoing content libraries.
Process & Workflow
10. How do I send footage and project files?
You can upload through Frame.io, Google Drive, or Dropbox. Frame.io is preferred for fast review and collaboration.
11. What is your typical turnaround time?
Most projects deliver a first draft within 3–7 business days, depending on scope. Revisions are typically 1–2 business days. We do not currently offer rush services.
12. How many revision rounds are included?
Most projects include up to two rounds of revisions. Retainer clients receive more flexibility and faster turnaround.
13. How will we communicate during the project?
We use email, Frame.io comments, and optional scheduled check-ins for ongoing partnerships. This keeps feedback organized and on-track.
14. What tools do you use for post-production?
We primarily use DaVinci Resolve, Adobe Premiere, and After Effects, with Frame.io for collaboration.
Pricing & Contracts
15. How do you price your services?
Our hourly rate is $100/hour, with minimums applied per service. We also offer flat-rate pricing for clearly defined projects.
16. What are your minimums?
- Editing: 4-hour minimum
- Color grading: 4-hour minimum
- Motion graphics: 6-hour minimum
- VFX: 7-hour minimum
17. Do you offer retainers or monthly contracts?
Yes — in fact, retainers are our most recommended option. Ongoing partnerships offer priority turnarounds, predictable cost, and consistent branding.
18. Do you offer rush delivery?
No. To maintain quality, we do not currently offer rush services.
19. What payment methods do you accept?
We accept standard business payments via invoice (ACH or card).
Ownership, Files & Security
20. Who owns the final video and project files?
You do. All approved deliverables belong to your company. Upon request, we can also send project files.
21. Can you work under NDA or white-label for agencies?
Absolutely. We frequently white-label for agencies and can sign an NDA for sensitive projects.
Ready to Start?
Outsource your post-production and take back your time. Whether you need ongoing editing support or a partner who can handle everything after the camera stops rolling — we’re here to help. You can contact us on our contact page or by calling us at: 714-794-8291. Get your Instant Quote in 15 minutes or your first edit is FREE!
